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TERMS OF SERVICE & OTHER INFORMATION

quadrato_tortora
la_nostra_garanzia

YOUR SATISFACTION
IS OUR BIGGEST CHALLENGE

The general way in which orders are usually processed is the following:

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  1. First contact with the client to figure out the content of the order

  2. A 30% deposit is required to be paid upfront, that will set the order in motion

  3. The jewelry is crafted. This can take from a few days up to a few weeks, depending on what products are in order.

  4. Once the order is ready to be shipped out the client settles the remaining 70% due amount either via direct wire transfer or credit card*

  5. The order is shipped out, fully tracked and if needed fully insured.

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*Payments made via credit card will can only be processed in Euros

 

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